For
many people it seems now more than ever that the world
in which we live is different. When this change occurred
is hard to pinpoint exactly. Some might say September 11th
was the time that brought the world’s
problems closer to home. Others might direct you to a
different date.
Regardless, most people feel at the very least uneasy!
It is hard to think that “this” is the new normal, but
the reality is crystal clear that things will never be
like they use
to be in the
past.
With
so much uncertainty our own survival instincts slowly
start to kick in and we individually think it is best if
we just pull in. At this point it is paramount that you
start the process of taking a mental inventory of
yourself and learn what it means to:
Know Thy Self.
Likewise nonprofit organizations need to take this same
step as well. Go back now and look at your mission
statement and make sure you are focused on what it is
you said your purpose was for existing. Is the
organization doing what it said it would do or has it
gotten side tracked because it was able to get grant
monies that sent the organization in a totally different
direction?
Unlike individuals that might feel a real need to pull
in and in some ways hide,
nonprofits need to be the absolute opposite. This is
your time to shine! The old cliché is true that “out of
sight is out is out of mind” so it is up to your
organization to be diligent in making sure you get all
the public attention you can making sure everyone knows
the programs you offer and the difference you are making
daily in the lives of others i.e.
Toot Your Own Horn!
Keep Your Friends Close:
If you really stopped and asked a person to write down a
list of all the friends they have the list might be
several pages long, much like your donor list. However,
if you pressed the issue a little more and ask the
person to tell you who they think they could count on if
they really needed help? Most people’s list would shrink
to only a hand full. With that in mind, I would contend
that nonprofits with small budgets probably have never
heard of the term “donor cultivation” much less practice
the steps needed to accomplish this task. In short, many
nonprofits appear to be fair weather friends and lack
the energy or will to sustain a long term relationship.
This needs to be corrected if you want to have any
friends at all you can really count on when you need
them most!
Have
you been shopping lately? Have you noticed smaller sizes
but the same price? Also,
have you felt like you are seeing more messages like:
Save Now, Half Off or Valuable Coupon!
Granted we all want
a deal and in
fact we are being conditioned that the regular price is
not acceptable. This prevailing attitude has and will
make every consumer look closer at what we spend. As
consumers we are also looking closer at the “quality” of
what we spend our money on and the “quality” of what we
are getting to make sure it is a good value.
A regular nonprofit is no longer acceptable!
You heard me right, the survival of your nonprofit
depends on how your
new and improved version not only looks but how it
functions. It is nothing new to nonprofits to be
diligent with the money they
have. Trust me nonprofits
know all too
well about how to live on ramen noodles! To not only
survive but thrive in this environment your nonprofits
must establish their:
Point Of Difference.
What
makes your nonprofit unique and what makes your
nonprofit valuable? The standard bearer can no longer be
anecdotal evidence of how good your nonprofit might be
but you have to be able to back up what you are saying
up with raw data and fact.
In
uncertain times another point that is critical for
survival is Keeping
The Faith! You have to know that you can
weather this storm no matter how long it might last.
This is critical because nothing will kill a nonprofit
faster than the prevailing attitude of its employees. If
the people working for the organization think they are
on a sinking ship then all the buckets will have holes.
To
help you keep the faith you need to put your situation
in context and for that you need to:
Count Your Blessings.
Nonprofits are fluid organizations and many times the
turnover in both staff and board members are so great
that the long term institutional memory vanishes. A
great deal of good would come if nonprofits have
a social gathering and invite all the past board members
and especially all the past presidents as well as others
in your community that have played and currently play a
vital role in not only establishing your nonprofit but
making it grow. This introspective look should be a time
to celebrate and really see how far you have come as
well as reconnect those lost ties that bind!
Lastly, in order to survive you need to:
Say Thank You!
I can guarantee that if more nonprofits would commit to
this one tip in a year’s
time they would see a tremendous positive change in
their organization.
I
realize it is hard to create a habit, but I would like
to challenge all nonprofit professionals to daily call a
donor and tell them how much you appreciate them or
write a note to a donor and mail it everyday! If you
have to, place a calendar over your computer screen, on
top of your phone or just somewhere you will have to
look at it to remember. Mark off each day with an X when
you accomplish this small but important task.
Likewise, ask your board to make a commitment and either
call or write at least one donor every month i.e. assign
names to specific individuals. Make it a point at your
monthly meeting to reiterate how important this is to
your organization and make sure to follow up with how
everyone is doing.
Remember, Your
Survival Depends on It!