Being a nonprofit does not mean you should strive
to just be close enough, but it means in all that you do your objective should
be to be spot on!
I’d like to just briefly talk about the disclosure you give i.e. the feedback
you give to the clients you serve as well as to your donor. What message or
messages are you sending to them verbally and non-verbally?
The money a nonprofit receives are funds that are in fact investments made by
donors i.e. individuals, foundations, corporations, etc. Receiving these monies
requires a heightened sense responsibility not only on how you might spend the
money but also to make sure it is managed and accounted for accurately.
If you are honest then you will admit that really being transparent isn’t easy
because this means facing a fear that someone is questioning a decision that was
made.
However, the real truth is the more you show you are open and willing to seek
not just support from donors but corrective criticism the better your overall
program will be and the easier it will become to have others accept what you are
trying to accomplish.
The IRS has certain rules and regulations that govern what you are required to
disclose and how timely you are to be with this information: FAQs About the
Exempt Organization Public Disclosure Requirements
http://www.irs.ustreas.gov/charities/article/0,,id=96430,00.html
However, my comments here are not so much for you to focus just on the actual
rules themselves but thinking about your organization's attitude toward answering
questions either from a concerned client that might be using your programs or
services or that of a person making a contribution.
Are saying what you mean and really mean what you
say? It is easy to get confused especially if the message given is filtered
through multiple channels.
If you serve as an executive director of your
organization then I urge you to get out of your office daily and do what is
known as M.B.W.A. i.e. manage by walking around! You will be amazed at what you
learn and your organization will be the better for it.
DISCLAIMER: This information
is not intended to provide legal or accounting advice, or to address specific
situations. Please consult with your legal or tax advisor to supplement and
verify what you learn here.
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