DonorPerfect Online’s EFT recurring gift processing has been very successful, with a lot of data to prove it. A recent improvement provides users with a better system to deal with transactions that failed to process. How?
- Enhanced the reporting of why the transaction failed and made it easier to email or call donors to get updated credit card or bank account data.
- Color-coded information on the likelihood that a transaction will be successful before you process a batch.
The Results: failed transactions were reduced by 60%!
We’ve also received positive feedback from clients on many of the other improvements, so if your nonprofit doesn’t currently use our built-in recurring gifts feature, try it out!
Bonus Tip #1: The best way to ensure recurring gifts process successfully is to get bank account data (99.8% success) instead of credit card (93% success) data.
Bonus Tip #2: – Download our Monthly Giving Kit using the form below to learn how to start a recurring gifts program using our EFT feature.